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Frequently Asked Questions

Q. Can Stiebel Eltron water heaters be installed horizontally?
A. Except the DHM series, all models have to be installed vertically only.

Q. Can any model of Stiebel Eltron water heaters be installed in place of an existing water heater?
A. This depends on the current & cable size available for your existing water heater. This can be verified by our technical team & the model best suited for you can be advised to you by us.

Q. Can the water heaters work with very high pressures?
A. Yes, all the models are capable of working under very high pressure conditions.

Q. Can these water heaters be installed with a pressure pump?
A. Yes, all the models can be installed with a pressure pump.

Q. Should we consult with you at the time of renovation being carried out in our premises?
A. Yes, this will enable us to guide you as to what electrical wiring needs to be carried out for the water heaters.

Q. Can these water heaters be installed by you?
A. Yes, if you prefer us to carry out the installation this can be done but at an extra cost, else our technical team can guide your plumber / electrician to install them at no extra cost.

Caution
The wiring, voltage, amperage and circuit breaker specifications must be met for Stiebel Eltron water heaters to function, Please make sure all requirements are met before purchasing. If there are any questions about these requirements, please
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